These terms and conditions (“Terms”) apply to the website and all other online properties (“Site”) operated by Couchly.in and our affiliates and subsidiaries (“Couchly”, “we”, or “us”). “User(s)”, “you” or “your” shall mean the person(s) visiting and/or accessing the Site in any capacity. “Released Parties” shall mean Couchly and its officers, employees, agents, partners, and licensors.

The use of the Site, including the purchase of any Products is subject to the following Terms, please read these Terms carefully. By using this Site, you agree to these Terms as well as any other terms, guidelines or rules that apply to any portion of this Site, without limitation or qualification. If you do not agree to these Terms, then you must exit the Site immediately and discontinue any use of the information or products obtainable or accessible through the Site. If you have any questions about the Terms, please click here to contact us.

We provide the Site in order to enable you to browse and purchase Couchly products and services (“Products”). The terms “Products” and “Services” are hereinafter used interchangeably and refer to the use of the Site to browse and purchase Couchly products.

Prices: 

The price for Products available for purchase through the Site will be displayed to you on the Site. Any applicable taxes will be communicated to you before you place an order. There is no charge for standard shipping.

Payments:

The Site currently uses third parties to process payments. Our third-party payment processors accept payments through various credit cards, debit cards and net banking as detailed on the applicable payment screen. You may also finance your purchase of Products through different financing institutions, as may be detailed on the payment screen.

Shipping:

The Products will be shipped upon receiving order confirmation from you and upon receipt of price in case of prepaid orders. When you place an order for Products through the Site, the Products will be shipped to the address you designate as the “Shipping Address” during the check-out process, provided that such Shipping Address is serviceable by us. The serviceability of a location by us can be verified by entering the relevant PIN code on the Site. The title and ownership in products shall remain with us until delivered to you at the Shipping Address. In case of any damage to the product after delivery, the same shall be on your account and we shall not be liable for any such damage except as provided in the terms of warranty, returns and refunds.

If your order is lost or damaged during the delivery process due to a fault of Couchly or of the logistics partner, we will employ our best efforts to work with you and the carrier to retrieve your shipment or to replace the damaged product.

You agree to use the Site only for its intended purpose. You must use the Site in compliance with all privacy, data protection, intellectual property, and other applicable laws. The following uses of the Site are prohibited.

You shall not, unless authorized by us under an agreement:

attempt to interfere with, harm, reverse engineer, steal from, or gain unauthorized access to the Site, user accounts, or the technology and equipment supporting the Site; frame or link to the Site without permission; use data mining, robots, or other data gathering devices on or through the Site; post incomplete, false, or misleading information, impersonate another person, or misrepresent your affiliation with a person or entity; disclose personal information about another person or harass, abuse, or post objectionable material; sell, transfer, or assign any of your rights to use the Site to a third party without our express written consent;

post advertising or marketing links or content, except as specifically allowed by these Terms; use the Site in an illegal way or to commit an illegal act in relation to the Site or that otherwise results in fines, penalties, and other liability to Couchly or others; or

access the Site from a jurisdiction where it is illegal or unauthorized.

Introduction

Couchly.in and our affiliates and subsidiaries (“Couchly”, “we”, “our” and “us”) recognize the importance of protecting personal details and information. This privacy policy (“Privacy Policy”) describes and will help you understand how Couchly collects, uses and discloses your information in connection with providing you with access to and use of our website – https://www.Couchly.in (“Website”). This Privacy Policy is incorporated by reference into the Couchly, Terms and Conditions (the “Terms”). The Privacy Policy explains how Couchly may:

Collect, Use, Store, Transfer, and Disclose information we obtain through the Site. All other terms not defined herein will have the meanings set forth in the Terms.

By accessing / using our Website, you accept this Privacy Policy and agree to be legally bound by the same. You hereby consent to our collection, use, sharing and disclosure of your Personal Information in the manner as described in this Privacy Policy. If you use the Services on behalf of someone else (including but not limited to a minor or a natural person), you represent that you are authorised by such individual to (i) accept this Privacy Policy on such individual’s behalf, and (ii) consent on behalf of such individual to our collection, use and disclosure of such individual’s Personal Information as described in this Privacy Policy.

In this Policy the following terms shall have the meaning as assigned here:

“Non-Personal Information” means information that does not identify any individual, including without limitation IP type, IP host address, ISP address, cookie IDs and segment IDs associated with cookie IDs, pages viewed and/or search terms entered, browser type, operating system, duration and frequency of visits, anonymous usage statistics including purchase history, user behavior (time spent on pages, funnel movement etc.), clickstream data other log file data, or social analytics and tracking measurements. On mobile devices, we may also collect device type, make and model, operating system, carrier, user ID, similar device IDs, and information about the apps you use.

“Personal Information” means information that alone or when in combination with other information may be used to readily identify, contact, or locate you, such as: name, address, email address, or phone number. Personal Information does not include information that has been anonymized so that it does not allow a third party to easily identify a specific individual. We may also collect Personal Information in connection with surveys (as described below). We do not collect Personal Information from you unless you voluntarily provide it to us.

“Services” shall include all services and products made available by Couchly through its Website.

“User(s)” “you” “your” or shall mean the person(s) visiting and/or accessing the Website in any capacity.

“Sensitive Personal Information” shall mean a) password; b) financial information such as Bank account or credit card or debit card or other payment instrument details ; c) physical, physiological and mental health condition; d) sexual orientation; e) medical records and history; and/or f) Biometric information.